What is user experience?
User experience (UX) refers to the overall interaction and satisfaction a person has when using a product, system, or service. It encompasses all aspects of the end-user's interaction with a company, its services, and its products.
Key elements of UX include:
- Usability: How easy and efficient it is to use
- Accessibility: Ensuring it's usable by people with diverse abilities
- Design: Visual appeal and layout
- Functionality: How well it performs its intended purpose
- Performance: Speed and reliability
- Emotional response: How it makes users feel
