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Machine Learning (ML)

What is ML?

Machine Learning (ML) is a branch of artificial intelligence that uses data and algorithms to enable AI systems to learn and improve their accuracy over time, mimicking human learning processes. It's an essential technology driving advancements in various fields, including workplace search software.

How does ML work?

ML systems typically involve three main components:

  • A Decision Process: The algorithm makes predictions or classifications based on input data.
  • An Error Function: This evaluates the accuracy of the model's predictions.
  • A Model Optimization Process: The algorithm iteratively adjusts its parameters to reduce discrepancies between known examples and model estimates.

Applications of ML in workplace search software

  • Improved Understanding: ML algorithms can better comprehend the context and intent behind search queries, leading to more accurate results.
  • Natural Language Processing: ML enables the processing of queries in natural language, making it easier for employees to find information using conversational language.
  • Semantic Search: ML allows the software to understand the meaning behind words rather than just matching keywords.
  • Content Summarization: ML can summarize long documents or articles, providing quick overviews in search results.
  • Personalization: ML can tailor search results to individual users by learning from user behavior and preferences.
  • Multilingual Support: ML-powered translation capabilities can enable search across multiple languages.
  • Relevance Ranking: ML algorithms can improve the ranking of search results based on relevance to the query and user intent.