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Analytics

What is analytics in AI search?

Analytics in AI search involves collecting, analyzing, and interpreting data related to user interactions and the performance of an AI-powered search system. It provides insights into user behavior, search trends, and the effectiveness of the search results.

AI search analytics enables content creators and managers to understand how users interact with the search system, identify areas for improvement, and make data-driven decisions to optimize the search experience.

Which AI search metrics should you track?

Total searches:

  • Number of search queries submitted by users
  • Successful searches generating responses
  • No-result searches

User engagement:

  • Unique search users
  • Click-through rates on search results
  • Average click position

Search performance:

  • Average search response time
  • Self-solved rate (percentage of searches resulting in a click)

Content performance:

  • Top-clicked search results
  • Most referenced articles or content pieces

Search trends:

  • Popular search topics and queries over time
  • Queries with no clicks
  • Queries with no results

Benefits of tracking AI search analytics

Understanding user behavior and preferences: Gain insights into what users are searching for and identify content gaps and areas for improvement.

Optimizing content: Enhance existing content based on search analytics and Improve content discoverability and relevance.

Improving search performance: Monitor and optimize search response times and enhance search algorithms based on user interactions.