Large enterprise teams are lost in tools and disrupted workflows.
Statistics say that large organizations use an average of 367 software, and employees spend almost 2.4 hours daily looking for data and info. That’s because data exists in silos across all SaaS apps. The result? Difficulty in cross-collaboration and low employee productivity and morale.
The only solution to this issue is unifying the scattered information, which can be done through knowledge-sharing tools.
In this guide, we’ll share everything about knowledge-sharing platforms—what they are, the top seven, and the features you must look for before buying a knowledge-sharing tool.
What is knowledge sharing in enterprises?
Knowledge sharing in enterprises means having processes to exchange information across departments. Think of it as a well-organized library where employees can access the organization’s collective wisdom.
The knowledge-sharing process provides value to each employee and improves their productivity. Research suggests that organizations that encourage employees to handle tasks independently and give them a chance to share knowledge experience higher employee productivity.
However, implementing knowledge-sharing correctly requires understanding a few factors and their impacts on knowledge-sharing.
For instance, research suggests that rewards, group roles, teamwork, and IT tools positively impact knowledge-sharing. Improving your IT systems is one of the best ways to facilitate this.
But how do you get started? With knowledge-sharing tools.
What are knowledge-sharing tools?
Knowledge-sharing tools are software that facilitate the knowledge exchange process. Implementing these tools in your organization enables employees to access and share information.
You can use knowledge-sharing tools to create knowledge repositories. Plus, you can store and centralize your company knowledge to find the right information at the right time.
7 Best Knowledge-Sharing Tools for Enterprises
You can implement several types of knowledge management tools—knowledge bases, document and content management systems, wikis, and more. Here are our top seven knowledge-sharing tools to help you speed up knowledge-sharing.
1. Findr
Ideal for: Custom bot building and workplace search
Pricing: Starts at $10 per user/month
Findr is an enterprise knowledge management tool that serves as your AI second brain. It helps you navigate saved knowledge and find specific info based on user history, preferences, and search context.
Findr AI’s universal search scans and locates specific info across links, docs, emails, and apps. It gathers all topic references in one place, making them easy to access.
With Findr’s AI personal assistant, you can answer your work queries in seconds. This intelligent assistant searches your entire workspace and delivers instant insights to keep things moving. It helps you make 10x faster decisions.
The knowledge-sharing tool lets you create custom AI bots tailored to specific needs. You can train them on specific datasets to get instant, accurate, and expert answers on specialized subjects.
The best part is that Findr integrates with unlimited tools. It offers built-in integrations with Google Drive, ClickUp, Notion, Slack, Asana, Zendesk, and more. You can also request integrations.
Adding to these features, Findr offers robust security. The tool uses real-time API and retains no company data. It offers role-based access controls to keep confidential data safe. Also, Findr is ISO and SOC 2 certified.
All of these Findr features are available at affordable prices. Details below👇
Key features
- Leverage universal search to locate specific info across apps, emails, conversations, etc.
- Build custom AI assistants tailored to specific needs
- Ask AI to find answers to work queries instantly
- Auto-update database
- Quick and seamless set-up
- Role-based access controls
- Real-time search APIs with zero data retention
- Unlimited integrations
- AI-led content generation
- Self-hosting to host Findr from anywhere
- Desktop app to access info without disrupting workflows
Pricing
- Pro Plan: $10/ month with unlimited universal search, chat, and collections. Includes multiple account integrations and AI model selection
- Team Plan: $15/member/month with access to everything in Pro plus workplace analytics, SAML/SSO (launching soon), and admin roles
- Enterprise Plan: Request pricing. Access to all features plus self-hosting and white labelling
What customers are saying about Findr?
2. Google Drive
Ideal for: Cloud storage and Google Workspace users Pricing: Starts at $6 per user/month
Google Drive is a cloud storage and knowledge-sharing platform streamlining workflows and collaboration. It provides a centralized space to store, access, edit, and manage files.
Key features
- Real-time collaboration
- Gemini AI will summarize docs, retrieve info, etc.
- Auto-update drive files
Pricing
Google Drive comes with Google Workspace plans at no extra cost.
- Business starter: $6 per user/month
- Business Standard: $12 per user/month
- Business Plus: $18 per user/month
- Enterprise: Request pricing
3. Microsoft SharePoint
Ideal for: Team collaboration and Microsoft Suite users Pricing: Starts at ₹ 415.00 user/month
Microsoft SharePoint is a collaborative knowledge management software that streamlines teamwork. It lets you share and manage files and collaborate on content seamlessly.
Key features
- Customized sites for project teams
- AI search to discover information
- Personalized and targeted news on the web
Pricing
- SharePoint (Plan 1): ₹ 415.00 user/month with limited features for small to medium businesses. No access to reporting tools, webinar hosting, etc.
- Microsoft 365 Business Standard: ₹ 770.00 user/month with access to Microsoft Teams, webinars, personalized docs and layouts, etc.
4. Confluence
Ideal for: Project planning and collaboration Pricing: Starts at $4.89 per user/month for 300 users
Confluence is a team workspace where you can create, collaborate, and organize work. It is a centralized wiki that lets you structure knowledge and collaborate on any project.
Key features
- Pages to take notes, ideate, and plan projects
- Whiteboards to collaborate and visualize plans
- Databases to centrally organize knowledge
Pricing
Confluence’s plans are based on the number of users. The more users there are, the lower the price. Here’s the pricing for 300 users.
- Free: $0 for 10 users with limited storage and basic features
- Standard: $4.89 per user/month with 250 GB storage and 9/5 regional support. No access to AI creation and collaboration
- Premium: $8.97 per user/month with unlimited storage, 24/7 support for critical issues, and admin controls. No access to analytics and advanced admin controls
- Enterprise: Request pricing. Access to all features
5. Notion
Ideal for: Collaboration and personal knowledge management
Pricing: Starts at $12 per seat/month
Notion is an AI-powered knowledge base and collaboration tool for creating, planning, and organizing work. It serves as a central information hub where teams can collaborate to edit and manage documents.
Key features
- Create and manage tasks, workflows, roadmaps, etc.
- Custom views to visualize work
- Built-in AI to find information
Pricing
- Free: $0 with up to 10 guests. Includes collaborative workspaces and basic page analytics. No access to automations, dashboards, custom websites, and more
- Plus: $12 per seat/month with unlimited file uploads, custom automations, and dashboards. No access to private spaces and advanced page analytics
- Business (with Notion AI): $18 per seat/month with up to 250 guests. No access to customer success manager, workspace analytics, and advanced security
- Enterprise: Request pricing with up to 250 guests and access to all features Notion AI: Available as an add-on to all plans at $10 per member/month
6. Loom
Ideal for: Capturing and sharing screen recordings Price: Starts at $15 per creator/month
Loom is a video communication tool that lets you record and share AI-powered video messages with teams and customers. It is a screen recording app that enables teams to capture and share quick video explanations.
Key features
- Loom AI to write and share docs
- Video editing with transcripts and captions in 50+ languages
- Collaborate using tasks, comments
Pricing
- Starter: Free (up to 25 videos/person and 5 mins/video). Includes screen recording with cam bubble and privacy controls. No access to editing, embed links in video, import and download, etc.
- Business: $15 per creator/month with unlimited videos and recording length. No access to advanced content privacy
- Enterprise: Request pricing with access to all features
- Loom AI: Available as an add-on to paid plans at $4/creator/month (annually)
7. Stack Overflow
Ideal for: Technical knowledge sharing Pricing: Starts at $7.70 per teammate/month
Stack Overflow is a knowledge-sharing tool for learning and sharing technical knowledge. It is a platform where teams can ask and answer any company-related question, including HR policies, appraisals, onboarding, and more.
Key features
- Q&A to ask and answer questions, verify, and upvote
- Search capabilities to find info
- Analytics dashboard to measure knowledge reuse, engagement, etc.
Pricing
- Free: $0 (up to 50 teammates) with searchable knowledge base, private space, and ChatOps integrations
- Basic: $7.70 per teammate/month (up to 250 teammates) with single sign-on plus free plan features
- Business: $15.40 per teammate/month with unlimited teammates. No access to read and write API, dedicated customer success, and more.
- Enterprise: Custom pricing based on features
Features to Look for in Knowledge-Sharing Tools
There’s a sea of knowledge-sharing tools out there. However, when choosing the right one for your business, make sure to consider your needs, use cases, budget, and the following features:
Powerful AI search
Look for AI-powered enterprise search tools to find the right information at the right time. Choose tools that work at lightning-fast speed to deliver personalized, relevant, and accurate results.
Ease of use
If the tool you choose is not user-friendly, it will lead to messed-up work, frustration, high training costs, and disrupted operations. To avoid these consequences, choose a knowledge-sharing tool that’s easy to use for techies and non-tech folks. This will ensure quick adoption of the tool org-wide and save training costs.
Customization and scalability
Choose tools tailored to fit your unique business needs and workflows. You can use knowledge management tools to create custom bots for specific use cases. Plus, make sure your knowledge-sharing platform can handle growing data volumes without slowing down.
Integration
Businesses have information scattered across different software—communication platforms, cloud storage, project management tools, CRM, etc. So, look for tools that offer unlimited integrations to create a unified system facilitating easy knowledge sharing.
Security
According to a 2024 IBM report, the global average data breach cost is around $4.88M, an increase of 10% from last year. This suggests how important robust security features are in a tool. So, get a tool with role-based access controls and real-time APIs without data retention, and check for SOC-2 and ISO certification.
Quick setup and auto-update
Get knowledge-sharing tools that do not take weeks to get ready. Your tool must be easy to install and require no technical knowledge. Plus, it must auto-update the latest information and make it instantly available.
Conclusion
Knowledge is powerful only when you share and act upon it. By finding the right information at the right time, you can leverage knowledge to your benefit. And that’s why you need knowledge-sharing tools—to organize and access knowledge easily.
However, when choosing the ideal tool for your organization, consider its features and your business needs. This will help you implement the right tool that eliminates knowledge siloes and boosts employee productivity.
If you ask us, we’ll recommend trying Findr. But why?
Because Findr has all the features a knowledge-sharing platform must have, plus more.
- It is easy to use
- Sets up quickly
- Lets you create custom bots
- Uses real-time APIs
- Offers unlimited integrations and so much more
So, ready to explore Findr?
FAQs
What are knowledge-sharing platforms?
Knowledge-sharing platforms enable teams to create, store, share, and manage company information. They unify company information and build an easy-to-access internal knowledge base.
What are examples of knowledge sharing?
Some examples of knowledge sharing include writing software documentation and best practices, sharing expert knowledge with new employees, building an internal wiki to store information, and using knowledge management systems to organize and share info.
What are the three types of knowledge sharing?
The three types of knowledge sharing are Explicit, Implicit, and Tacit. Explicit knowledge sharing involves written and easy-to-share knowledge. Implicit knowledge sharing involves learning from experience. Tacit knowledge sharing involves personal insights and wisdom gained from life experiences.
